Why am I seeing a different IP (Internet Protocol) address on my Login Activity page?
Description
Why the IP (Internet Protocol) address that displays may be different from your IP address.
Resolution
If you're seeing an IP address that differs from your usual IP (Internet Protocol) address, it could either mean that you've recently accessed your account from a different location or that someone else has accessed your account.
However, it's important to understand that in some cases, mobile providers and Internet proxies may appear in your recent login history as coming from a different geographic location. This can sometimes be different from your actual location (the proxy server might be in a nearby city, for example). As a result, you may see login activity that looks suspicious, but that is actually your own login activity.
If you believe somebody is accessing your Yahoo! account without your authorization, the following steps can help you protect your account:
- Sign out each time you are finished using your account. To do so, click Sign Out at the top of the page. You may also want to completely exit or close the Web browser you have been using. This is especially important for users who are using a public computer.
- Change your password. Choose a complex password that is a mixture of upper and lowercase letters, numbers, and symbols.
- Change your security questions and your alternate email address. We use either your alternate email address or your security question/secret answers as a method for issuing you a new password. If you believe somebody knows the answer to your security questions or has access to your alternate email address, it's important to change them.
Your Yahoo! ID and password are confidential information. No Yahoo! employee will ever ask you for your password in an unsolicited phone call or email message. If you are ever asked for your password in an unsolicited manner or by someone you do not believe to be a representative of Yahoo!, under any circumstances, do not share your password with them.
For additional information on ways to protect your information online, please visit the Yahoo! Security Center.