Why Yahoo! may prompt you to change your password
ID: SLN2053
Refers to:
Yahoo! Account
,
Mail
,
Mail Classic
,
Mobile Mail
Description
Alert message on sign-in: "We believe your account has been compromised. A simple password change will help protect your account."
Resolution
If you are taken to the "Change your Yahoo! Password" page, it means that our security system identified your account as potentially compromised.
Don't be alarmed:
- This prompt is a precaution, intended to protect your account's security.
- If your account was in fact compromised, changing your password is an effective way to restore your account's security.
Why changing your password is important:
- If your password was compromised, changing it prevents others from continuing to access your account.
- You should periodically change your password anyway -- it's an easy, harmless way ensure your account's security.
Changing your password:
Follow the prompts on the screen to change your password. You'll be asked to:
- Type in a CAPTCHA verification code (this is sometimes used as a security measure).
- Type in your current password.
- Type in a new password and then confirm the new password. (See our tips for creating a secure, strong password.)

Additional Information
- By checking your account's "Recent Login Activity page," you can to see several days of sign-in activity for your account. This can help you determine if an unauthorized person has accessed your account.
- Learn how an account can be compromised.