Skip to search.

Search Results

Messenger Sign-In Wizard

Sign-in issues with Messenger? Start the wizard and follow these steps to check for the most common problems.

  Troubleshooting Messenger Sign-in Problems

Messenger 11.5 | Messenger 10 and earlier

- This lockout expires after 24 hours, or you can try to unlock your account by following the steps in our help article about receiving an account locked error message . If you are having sign-inMessenger 11.5 | Messenger 10 and earlier

There are many possible causes for sign-in difficulties . Please use the following troubleshooting steps to resolve your issue:

Messenger 11.5 | Messenger 10 and earlier

If you know your proxy server settings and are having trouble signing in to Yahoo! Messenger , try checki...

Messenger 11.5 | Messenger 10 and earlier

For Yahoo! Messenger 10 and above, we created the "Connection Troubleshooter" to help you figure out what is causing your sign-in issue. The connection troubleshooter can help you fix some sign-...

Messenger 11.5 | Messenger 10 and earlier

You can turn off the feature that automatically signs you in to your mobile device when you sign out of Messenger . To do this, you'll need to access the version of Yahoo!...

Messenger 11.5 | Messenger Mobile

Open Yahoo! Messenger .

Messenger 11.5 | Messenger 10 and earlier

" Messenger encountered a connection problem . Please check your network connection then click Try A...

Messenger 11.5 | Messenger 10 and earlier

Messenger keeps an archive of your Messenger conversations. This video shows you how to view those archived messages, and provides you information on how you can try to recover missing conversations. Trou...

Messenger 11.5 | Messenger 10 and earlier

Get the Latest Version Now!

For enhanced video calling, Facebook and Twitter updates, and much more, get the latest Yahoo! Messenger.

How can we help?

Yahoo! Customer Care is here to help you with your question or issue. Customer support is always FREE of charge from Yahoo!

Copyright © 2013 Yahoo! New Zealand Limited. All rights reserved.   Privacy Policy | Terms of Service
Got Help? A new product help experience coming soon to a screen near you.