Yahoo! Messenger occasionally has problems that cause it to freeze, crash , or display information incorrectly. If you are having these pr...

To create a Yahoo! Messenger crash log file:

The first step to resolve Yahoo! Messenger crashes on Windows XP is to uninstall runtime components:

Links to procedures to help resolve issues with Yahoo! Messenger crashing or freezing, including the error messages:

Messenger stops responding Messenger crashes when trying to use my webcam Unable to use webcam or see webcam image in Messenger

Messenger for webcam conversations and calls is fun and exciting. Of course, you need a functioning webcam to do this! This video helps you identify and solve any issues you might be having. What to Do If...

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This article will provide steps to troubleshoot the following issues: Yahoo! Messenger crashing or freezing on Windows 7

This article will provide steps to troubleshoot the following issues: Yahoo! Messenger crashing on Windows Vista

If another program has crashed for some reason, it might not have released your webcam successfully. Try closing all programs and restarting your computer.