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This article provides troubleshooting steps for Yahoo! Messenger crashing when it is launched.

Messenger 11.5 | Messenger 10 and earlier

Leave the "Yahoo! Messenger has stopped working" window up; if you dismiss this window, the process will go away.

Messenger 11.5 | Messenger 10 and earlier

The first step to resolve Yahoo! Messenger crashes on Windows XP is to uninstall runtime components:

Messenger 11.5 | Messenger 10 and earlier

This article provides links to procedures which can be very helpful in resolving issues with Yahoo! Messenger crashing or freezing, including the error messages:

Messenger 11.5 | Messenger 10 and earlier

This article will provide steps to troubleshoot the following issues: Yahoo! Messenger crashing or freezing on Windows 7

Messenger 11.5 | Messenger 10 and earlier

This article will provide steps to troubleshoot the following issues: Yahoo! Messenger crashing on Windows Vista

Messenger 11.5 | Messenger 10 and earlier

If another program has crashed for some reason, it might not have released your webcam successfully. Try closing all programs and restarting your computer.

Messenger 10 and earlier

option is selected. Go down to the Contact Action Bar | verify whether the Show Offline Contacts

Messenger 10 and earlier

Messenger crashes when I try to use my webcam Unable to use webcam or see webcam image with Messenger Messenger stops responding

Messenger 11.5 | Messenger 10 and earlier

Messenger , including: ... Webcam crashes or freezes.

Messenger 11.5 | Messenger 10 and earlier

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