Trouble sending or receiving email wizard
Not receiving mail, or not able to send mail? Use this wizard and follow these steps to check for the most common problems.
If you're unable to send and/or receive your Yahoo Mail messages using your POP mail client, our steps will help get things working again. Important: Only messages from your Yahoo Mail's Inbox and Spam folders can be delivered to an external email client.
To correct this problem, you should contact the system administrator of your mail server (usually "firstname.lastname@example.org") and forward them a copy of the bounced email you received. Otherwise, you should call technical support and alert them of the problem .
Problems downloading files you received Encrypted files are not supported
If you are experiencing a problem after completing the above steps, learn how to fix sending and receiving problems in an email program .
Emails are usually delivered within a few minutes, but they can sometimes be delayed while in transit. This is usually due to problems on the sender's mail server, heavy Internet traffic, or routing problems . To find out more about delays, see our help article about delayed emails .
Learn how to open and save attachments you receive in Yahoo Mail . This video is temporarily unavailable.
This video shows you how to get to your recent emails , search results, and drafts with a single click.
If you receive this message, we encourage you to increase your screen’s resolution in order to have the best possible experience using Yahoo Mail . For instructions on how to do this, please search for "Screen resolution" in Windows or Mac OS Help. We are also providing instructions for the most recent version of Windows and Mac OS below.
Learn how to fix problems or errors you may see when sending and receiving your Yahoo Mail with IMAP.