Learn how to avoid risking your account security.
Think your account was accessed without your permission? There are clear signs to let you know for sure.
Reasons Yahoo may consider your account Our system believes that your password is at risk.
Review your account settings Security questions:
Stopping your account from sending spam For starters, your account has most likely been compromised . Here's what to do:
This video shows you what to do if you are locked out of your Yahoo Account , and suspect that it has been compromised .
Here's how it works If you recently changed your account recovery information, the option to use your original account information may still be available for a limited period of time. This feature allows you to regain access to your compromised account , if someone else changed your account recovery information. For example
Benefits of adding an alternate email address or mobile number We can easily verify it for you: If you forget your password or your account is compromised , a "reset password" link can be sent to your alternate email address, or an SMS message to your mobile number (must be a supported mobile carrier to use SMS). We can communicate with you:
For more account protection tips, see: Safeguarding your Yahoo account . How an account can be compromised .
when changes are made to your account. If you believe your account has been compromised , immediately change your password to secure your account and verify no information has been changed .