How to report a problem in Yahoo! Messenger for Android
Description
This article explains how to report a problem or technical issues in Yahoo! Messenger for Android.
Resolution
To enable diagnostic logging:
- Open and sign in to Yahoo! Messenger for Android.
- Press the Menu button.
- Tap Options.
- Tap Report a Problem.
- Tap Capture debug logs.
- Press the Back button once.
- Tap Sign out of Yahoo! Messenger.
Sign in to Yahoo! Messenger for Android again. Try to duplicate the issue you've been experiencing. Once the problem occurs again:
- Press the Menu button.
- Tap Options.
- Tap Report a Problem.
- Tap Send a Report.
- Write a short summary of the issue.
- Tap Include debug logs, if the option is not checked.
- Tap Send.