Troubleshooting Yahoo! Messenger sign-in issues
There are many possible causes for sign-in difficulties. Please use the following troubleshooting steps to resolve your issue:
- Step 1: Test your Internet connection
- Step 2: Verify your Yahoo! ID and password
- Step 3: Download and install the latest version of Yahoo! Messenger
Note: Our engineers report that this new version has resolved the sign-in issues that many customers experienced in older versions of Yahoo! Messenger.
- Step 4: Test your access to secure pages
- Step 5: Check connection settings