Problems uninstalling Yahoo Messenger from a PC
Describes troubleshooting steps if you are unable to uninstall Yahoo Messenger and are receiving a "Could not open install.log file" error message.
There is a corrupt or missing Yahoo Messenger install.log file, or a missing entry in "Add/Remove Programs" or "Programs and Features" that is necessary to uninstall the application.
To troubleshoot issues with uninstalling Yahoo Messenger:
- Download and install Yahoo Messenger again to restore any corrupt or missing files.
Note: Download time can take anywhere from 1 to 15 minutes. In addition, 100 MB of free disk space is required to install Yahoo Messenger.
- Once this process is complete, uninstall Yahoo Messenger again following the instructions for your operating system: