Recovering a lost or forgotten password
Forgot the password for your Yahoo! account? It happens! Reset it with our Yahoo! Password Helper.
Password Helper is easy! We’ll quickly verify your identity and send a “Reset Your Password” link to your alternate email address.
- If you don’t have an alternate email address on file, we can send the link to your mobile phone or you can answer the security question you have on the account.
- We can only reset your password once you've verified your identity.
- To keep your account secure, we don’t have access to passwords. That’s why we can’t remind you of or verify your current or previous password.
Once your password is restored, go to your Yahoo! Account Info page and make sure your personal information is up-to-date, including the contact information under "Choose how Yahoo! contacts you". For quick password recovery in the future, please be sure to add your mobile phone number now.