This article provides resolution if your video player stops, restarts, or skips.

If your player is skipping, your selected bandwidth might be too high for your actual Internet connection. You need to lower your bandwidth setting. On the player, underneath the video is the option Select Bandwidth. The setting that is linked is the option you can change to. Selecting a smaller number than the one currently displayed restarts the video at a lower bandwidth setting. This should prevent skipping.

Streaming video over the Internet requires a great deal of bandwidth; and unfortunately, 56K and slower connections are not fast enough to give you a TV-quality picture. Your best viewing experience occurs with a DSL, cable modem, or T1 Internet connection.

Note: Please make sure to check with a parent, teacher, or adult in charge of the computer before downloading any software or changing any settings on your computer.