There are a couple of different reasons why our system may continue to think your account has been compromised:

• If our security system believes that your password is insecure, you will be asked to change it.
• If multiple emails are sent from multiple geographical locations in a short period of time, you will be prompted to change your password.
  • If you have been traveling recently and have accessed the account from multiple locations, this could be seen as suspicious.
• If you use software like "Anonymizer Universal" to protect your online identity, we recommend that you disable such software before accessing Yahoo!.
• It is also possible that this password prompt is in error, and no intrusion has occurred in your account.

If none of these situations apply to you, and you continue to receive a message stating that you need to change your password, please contact Customer Care.