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Webcams can be troublesome! The good news is that most webcams will work with Yahoo Messenger. You can follow the links to the articles with troubleshooting information for your specific image problem or go through the troubleshooting steps for advanced image display driver problems.
If you see a black screen where your webcam image should be, please try these troubleshooting steps: Make sure the webcam lens is unobstructed, adjust the lighting if necessary, then try accessing your webcam again.
When you're trying to make a video call and a program other than Yahoo Messenger has control of your webcam , you'll receive the "Camera in Use" error message. You can resolve this issue by closing all other programs that are currently running on your computer. Tip:
Basic webcam troubleshooting steps: External webcam unplugged:
If your webcam doesn't go back to normal after a few seconds, close the webcam window and reopen it, or have your contact re-invite you. If that still doesn't work, you may need to perform some troubleshooting for Yahoo Messenger . 500652
Verify the information below If you have an external webcam, it might not have installed correctly. Try reinstalling your webcam software program according to the manufacturer's instructions. For more information, go to Troubleshooting image issues for webcam and video calling .
when you're satisfied with the results. This article provides troubleshooting steps for how to fix, improve or tweak your webcam picture. 221585
Click OK This article provides steps for troubleshooting video problems with your webcam . 6688177
Note: Yahoo Premium Voice services (Phone In and Phone Out), Yahoo Webcam , and Yahoo Voice Chat are not supported through a Proxy Server. Add Yahoo Messenger to exception list