Working With Voice Messaging & Call History

Tip: Messenger saves a record of the call, not a recording of the call. Messenger does save voice messages.

You can change this behavior using the Archive preference.

Here’s How

1. Open the Messenger Preferences window by selecting Preferences from the Messenger menu in your Messenger window or the Conversation menu in your IM window.

   The Messenger Preferences window opens.

2. In the Messenger Preferences window, select the Archive category.

3. On the right side of the window, select the call history option you want, then click the OK button.

   

   • Yes, save my call history—Archives all of your calls until you clear them manually.

   • Yes, save my call history, but clear it each time I sign out—Archives all of your calls until you sign out, at which time Messenger deletes the history.

   • No, do not save my call history—Never archives your calls.

4. You can click the View Call History button to view your call history, or click the Clear Call History button to delete your call history.

   Tip: Use caution with the Clear Call History button. Once you delete your call history, there is no way to retrieve it.

5. Click the OK button.

Back:
Introducing the Voice Messages Window

Next:
Listening to Your Voice Messages

What’s Next

If friends have left you voice messages, listen to them through the Voice Messages & Call History window.