Yahoo! Mail Tutorials

Chatting With Your Contacts

What Is... Being Available to Chat Starting a Chat Receiving a Chat Message Switching Between Email and Chat Turning Chat Off

Being Available to Chat

Your online status controls whether you’re able to chat. Your contacts look for an online status to know when you’re ready to chat. Why bother with an online status? Because it lets you communicate more than just your availability. You may not have time for a chat, or you may be available, but need to step away from your computer.

All status changes take place from the status menu found at the top of the page next to your name.

Click the current status next to your name at the top of the page.

The following settings let your contacts know your chat status:

  • Available symbol Available—you’re online and available to chat.

  • Busy symbol Busy—you’re online and don’t want to be disturbed. Others see that you’re online and busy. They can try to chat with you, and you can decide whether or not you want to respond.

  • Idle symbol Idle—you’re online but you haven’t done anything on your computer for a while, so Yahoo! Mail shows you as idle.

  • Invisible symbol Invisible—you’re online but appear as offline to all of your online contacts. This status lets you choose to chat with some people (letting them know you’re actually available) while apparently offline to everyone else.  Learn more

  • Offline symbol Offline—you’re not available to chat. You can be signed into Yahoo! Mail, but you can’t initiate or receive a chat message until you change your status to Available, Busy, or Invisible.

  • Custom status—you’re available or busy with a bit more information. You can create up to five custom available or busy status messages to choose from. When you create a sixth status message, the oldest of the previous five messages is deleted to make room for the new one.

You can change your status as many times as you like while signed into Yahoo! Mail. When you sign out, Yahoo! Mail remembers your current status and shows it the next time you sign in. You’re still signed in to Yahoo! Mail even when you sign out of chat.

Tip for Yahoo! Messenger users: You can't use the Yahoo! Mail chat feature and Yahoo! Messenger at the same time. If you're using Messenger and you then sign into Mail, your chat status will be Offline even if you signed out of chat with an Available or Busy status. This prevents your Messenger session from closing. If you make yourself available to chat in Mail, your Messenger session will close.

 

Here’s How

  1. To change your status during your Yahoo! Mail session, click the current status, then select a status from the menu.

    Select a status from the menu.

    Tip: The check mark in the menu indicates the current status.

    The check mark indicates the current status.

  2. To create a custom status, do the following:

    • Click the current status, then select Custom Status Message from the menu.

    • In the Custom Status Message window, select your Appear as setting, type a message in the Your Message box, then click the OK button.

      Select how your want to appear, type your message in the box, then click the OK button.

    Your custom status appears next to your name at the top of the page. Your contacts also see this status.

    Your custom status appears next to your name at the top of the page.

    The status also appears in the status menu where you can select it anytime during your current mail session.

    Your custom status appears on the status menu.

    When you sign out, Yahoo! Mail saves your custom status messages and your status of available or unavailable until you sign in the next time.

    Tip: It’s not possible—or necessary—to delete a custom status messages. If you don’t want to use one any more, just create or choose a different status. Since you can have a maximum of five custom messages, once you create a sixth status message, Yahoo! Mail automatically deletes the oldest of the previous five messages.

 

What’s Next

Now that you’ve let people know you’re available to chat, why not start a chat with one of your contacts?

Tip: If you want to guarantee that your friends can see you when your available to chat in Mail, make sure that they have your Yahoo! ID in their Yahoo! Contacts list. For more information on Yahoo! Contacts, see the Getting Started With Yahoo! Contacts tutorial.


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Words to Know

  • Offline: not connected to the Internet or any other network.
  • Online: connected to the Internet.
  • Online status: a setting that lets others know your availability to chat.
  • Yahoo! Messenger: an application that lets you communicate using your voice, text, or other means with one or more people over the Internet in real time (instantly).

Popups

If you need to appear invisible only to some people, you’re probably better off using Yahoo! Messenger, which supports selective invisibility.