In order to receive an alert if an order-confirmation or status-update email does not reach the email address provided by your customer, enter an email address in the "address for bounced messages" field.

If you do not want to receive undeliverable email messages leave the "address for bounced messages" field blank.

Please note:

1. Although it is a common practice to send notification of undeliverable mail, not all email providers send a notification or "bounce" when an email is undeliverable.



2. Some email providers do not send the bounce message for several hours.



3. Some email providers will not return the bounced message because the send address is not the same as the reply or bounce message address.

Any changes made to the email bounce field will be available after you "Publish" your Order Settings in the Store Manager interface.