Managing Your Mailbox

Working With Folders Creating Folders Moving Messages Sorting Messages Renaming and Deleting Folders

Working With Folders

With AT&T Mail, you can organize the incoming and outgoing messages in your mailbox into different folders. Several special-purpose, permanent folders come with your AT&T Mail account. You can’t remove or rename these permanent folders.

  • Inbox icon Inbox—By default, all incoming messages (except suspected spam) appear in your Inbox folder. You can read your mail in the Inbox, then delete it, move it to another folder, or leave it in the Inbox.

  • Draft folder icon Draft—The Draft folder stores messages that you have composed but have not yet sent. A message that you save in your Draft folder remains there until you either send it or delete it.

  • Sent folder icon Sent—You have the option of saving copies of the email messages you send in the Sent folder. This makes it very easy for you to review or resend the message, if the need arises.

  • Trash folder icon Trash—When you delete messages in AT&T Mail, they are moved to the Trash folder. The AT&T Mail server can delete messages in your Trash folder at any time without warning. You can also empty the Trash folder yourself. Once messages are emptied from the Trash folder, they are permanently deleted from the AT&T Mail server and cannot be recovered.

  • Bulk folder icon Bulk—The first time you receive messages that the SpamGuard Plus utility identifies as junk mail, it creates an additional permanent folder labeled Bulk, where it stores these messages.

It’s easy to view the contents of any folder in your AT&T Mail account.

 

Here’s How

  1. Go to your AT&T Mail page in a browser.

    The list of folders appears on the left side of the Mail page.

    A list of all your folders appears on the left side of the page.

  2. Click the name of the folder you wish to open.

    Click the name of the folder to see its contents.

    The contents of the folder (that is, a list of the messages that it contains) are displayed.

  3. To read a message in the folder, click the subject of the message.

    Click the subject of the message to read that message.

    The message is displayed in the browser window.

 

What’s Next

In addition to the permanent folders, you can create personal folders for organizing your email messages.

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Words to Know

  • Folder: a container that holds individual elements specific to the context; for example, email messages in AT&T Mail or bookmarks in the Bookmarks Sidebar module.
  • Junk mail: unsolicited email on the Internet; also called "spam".
  • Permanent folder: a mail folder that is automatically created in an AT&T Mail account and can’t be deleted.
  • Spam: unsolicited email on the Internet; also called "junk mail".