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Errors Receiving Mail (POP)

There are a number of reasons you may be experiencing difficulties with POP access. We've outlined them below.

Correct Password?
Are you sure that the password you're using to retrieve your Yahoo! Business email is correct?

To find out, go to http://mail.widgetdesigns.com (replace widgetdesigns.com with your own domain). If you are able to sign in to your Yahoo! Business Email account with the password you have been using, then your password has not changed. If you can't sign in, you can request a new password by filling out the password request form.

Forwarding
Have you selected the forwarding option on the "POP & Forwarding" page? If so, you won't be able to use POP, as POP and forwarding are separate features that can't be used at the same time. Learn more.

Client Settings
Is there a problem with your email client settings? Please make sure that you have configured your email client using these settings:

  • Incoming Mail (POP3) server: pop.bizmail.yahoo.com (Port 110).
  • Outgoing (SMTP) server: smtp.bizmail.yahoo.com (Port 25).
  • Account name/user name: Your full email address (e.g., "you@widgetdesigns.com").
  • Email address: Your full email address (e.g., "you@widgetdesigns.com").

For more information, see your client's POP configuration settings.

Setup
Did you select an incompatible sign-in method or server type when you set up your email client? To check your settings, please follow the steps below for your email client or see your client's POP configuration settings.

Outlook 98

  1. Open the Tools menu and click on the "Services" tab.
  2. Select your Yahoo! Business Email account.
  3. Click "Properties."
  4. Click the "Servers" tab and make sure "Logon using Secure Password Authentication" is not selected.

Outlook Express

  1. Click "Tools" and select "Accounts."
  2. Click the "Mail" tab and choose "Properties."
  3. On the Servers tab, ensure that you have not checked "Logon Using Secure Password Authentication" in the Incoming Mail Server section or "My Server Requires Authentication" in the Outgoing Mail Server area.
  4. Check that "POP3" is listed in the Incoming Mail Server field.

Eudora Pro 4

  1. Click on the "Tools" menu and select "Personalities."
  2. Right-click on the persona for your Yahoo! Business Email account and select "Modify."
  3. Click "Incoming Mail." Make sure "POP3" is selected under the Configuration heading, and that "Passwords" is selected under Authentication Style.

Netscape Communicator 4.05

  1. Open the Edit menu and select "Preferences."
  2. In the Category field, click the "+" next to "Mail & Groups," and then click "Mail Server."
  3. Make sure that "POP3" is selected under the Server Type heading.

Netscape Communicator 4.5

  1. Open the Edit menu and select "Preferences."
  2. In the Category field, click the "+" next to "Mail & Newsgroups," and then click "Mail Servers."
  3. Select your Yahoo! Business Email account and ensure that "Never" is selected under the "Use Secure Socket Layer" heading.
  4. Click "Edit" and ensure that "POP3" is listed beside Server Type.

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