Using SpamGuard Plus

Getting Started Working With the Bulk Mail Folder Setting Up the Spam Button Training the Filter Resetting the Filter

Resetting the SpamGuard Plus Filter

If you want to delete your personal SpamGuard Plus training history, you can reset the SpamGuard Plus filter. If, for example, SpamGuard Plus consistently misdirects messages you want to the Bulk folder or spam to the Inbox, you might decide to delete your training history and start over.

Resetting the filter erases all the training, so use this option carefully.

Tip: Resetting the SpamGuard Plus filter does not erase your blocked addresses list. If you have chosen to have senders’ addresses added to your blocked addresses list when you mark messages as spam, those addresses are still listed as blocked addresses.

 

Here’s How

  1. Go to the Spam Protection page. (Remind me how.)

  2. Click the Reset Filter link near the top of the Spam Filter section.

    Click the Reset Filter link.

  3. BT Yahoo! Mail asks you to confirm that you really want to erase the SpamGuard Plus training history. If you do, click the Reset Filter button.

 

What’s Next

The SpamGuard Plus filter no longer has any record of your use of the Spam and Not Spam buttons. You can train it again from the beginning by marking messages as spam and not spam.

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Words to Know

  • Blocked address: an email address or domain from which you never want to receive messages.
  • Bulk folder: a permanent folder that SpamGuard Plus uses to hold messages it identifies as spam.
  • Filter: a rule BT Yahoo! Mail uses to direct an incoming message to a particular folder.
  • Inbox: a folder where you receive incoming email.
  • Spam: unsolicited email on the Internet; also called "junk mail".
  • Training history: the information that SpamGuard Plus collects about the messages that a user considers spam and not spam.