Managing Mail Sub Accounts

Adding Sub Accounts Accessing a Sub Account’s Mail Deleting Sub Accounts

Accessing a Sub Account’s Mail

Each sub account that you create has its own mailbox (including permanent folders), Address Book, and spam protection settings. The only way to access a sub account’s mail is to sign in using the account’s BT Username and password.

Tip: It is not possible to access mail in a BT Yahoo! sub account by popping the mail into another Yahoo! account.

 

Here’s How

  1. Go to the BT Yahoo! Mail page in a browser.

  2. If you are signed in to an account other than the one whose mail you want to check, sign out by clicking the Sign Out link near the top of the page.

    Click the Sign Out link.

  3. To sign in to the sub account, enter the account’s user name and password, then click Sign In.

    Enter the sub accounts BT Username and password, then click the Sign In button.

  4. The email page for the sub account now appears in the browser.

    Example of a personal BT Yahoo! Mail page.

 

What’s Next

If you have created a BT Yahoo! Mail sub account for your child and want to limit the child’s email access, try using Parental Controls

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Words to Know

  • Address Book: a listing of people and their contact information associated with each BT Yahoo! Online account.
  • BT Username: the name--in the form of someone@btinternet.com or someone@openworld.com--by which a person is known to the BT Yahoo! network.
  • Permanent folder: a mail folder that is automatically created in a BT Yahoo! Mail account and can’t be deleted.
  • Sub account: an account linked to the primary account, typically for another member of the household.