Using SpamGuard Plus

This feature is available for BT Yahoo! Online Option 1, 2, 3, and 4 users.
Getting Started Working With the Spam Folder Training the Filter Resetting the Filter

Resetting the SpamGuard Plus Filter

If you want to delete your personal SpamGuard Plus training history, you can reset the SpamGuard Plus filter. If, for example, SpamGuard Plus consistently misdirects messages you want to keep into your Spam folder or spam into your Inbox, you might decide to delete your training history and start over.

Resetting the filter erases all the training, so use this option carefully.

Tip: Resetting the SpamGuard Plus filter does not erase your blocked addresses list.

 

Here’s How

  1. Go to the Spam options page. (Remind me how.)

  2. Click the Reset Filter link in the SpamGuard Plus section.

    Click the Reset Filter link.

 

What’s Next

The SpamGuard Plus filter no longer has any record of your use of the Spam and Not Spam buttons. You can train it again from the beginning by marking messages as spam and not spam.

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Words to Know

  • Blocked address: an email address or domain from which you never want to receive messages.
  • Spam: unsolicited email on the Internet; also called "junk mail".
  • Spam folder: a permanent folder that SpamGuard Plus uses to hold messages it considers spam.
  • Training history: the information that SpamGuard Plus collects about the messages that a user considers spam and not spam.