Using SpamGuard

This feature is available for BT Yahoo! Online Option 1, 2, 3, and 4 users.
Getting Started Working With the Spam Folder Training the Filter

Working With the Spam Folder

The Spam folder is a special, permanent folder for storing messages that you or SpamGuard identifies as spam.

 

Here’s How

  1. Open the Spam folder by clicking Spam on the folder list on the left side of the page.

    Click Spam.

    The contents of the Spam folder appear in the summary area.

    Messages in the Spam folderEnlarge

  2. You can click a spam message to display its contents in the Reading Pane, or double-click it to display the message on a new tab (not recommended).

  3. To delete one or more messages, select them, and click the Delete button.

    Select a message and click the Delete button.

    The BT Yahoo! Mail moves the selected messages to the Trash folder, where it permanently removes them with other deleted email.

    Tip: To delete all of the messages in the Spam folder, click the Empty link next to it.

    Click Empty to delete all messages in the Spam folder.

 

What’s Next

You can tell SpamGuard what to do with messages that you mark as "Spam" or "Not Spam."

Help Topics


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Words to Know

  • Permanent folder: a mail folder that is automatically created in a BT Yahoo! Mail account and can’t be deleted.
  • Spam folder: a permanent folder that SpamGuard uses to hold messages it considers spam.
  • Trash folder: the folder into which BT Yahoo! Mail moves all deleted email messages.