Accessing (Popping) Non-BT Yahoo! Mail

This feature is available for BT Yahoo! Online Option 1, 2, 3, and 4 users.
Adding a Non-BT Yahoo! Account Editing a Non-BT Yahoo! Account Retrieving Non-Yahoo! Mail Sending Mail Using a Non-BT Yahoo! Address Deleting Non-BT Yahoo! Mail Accounts

Adding a Non-BT Yahoo! Mail Account

Liam with all his mailboxes

Want to simplify your life? Bring all your messages to one convenient location. Now read email from most external email accounts (that is, non-BT Yahoo! accounts) to which you have POP3 access (such as Outlook, Eudora, or Netscape Mail) in your BT Yahoo! Mail Inbox. This feature lets you read messages from all of your email accounts in one place. For example, you can use the BT Yahoo! Mail from home to access your POP mail account at work.

The BT Yahoo! Mail server retrieves messages from an external mail account for you to view in a web-based email client.

To set up BT Yahoo! Mail to access and send email from a non-BT Yahoo! mail account, you need the following information about your external (non-Yahoo!) account:

  • Your email address: BT Yahoo! Mail uses this email address to send messages so they appear to come from your external email account.
  • Your username: This is different from your email address. Typically it is the text in your email address before the @ symbol.
  • Your password: The password is whatever you use to access your non-BT Yahoo! email account. It is not necessarily the same as your BT Yahoo! password.
  • The POP mail server name.
  • The POP mail server port: You only need this information if the port number is something other than 110.

The BT Yahoo! Online technical support team doesn’t know (and can’t provide you with) information about your non-BT Yahoo! email accounts. Sorry. Contact your Internet service provider or network administrator if you need help gathering this information.

Tip: You can’t use BT Yahoo! Mail to retrieve messages from a web-based email account, such as Hotmail, or from another BT Yahoo! Mail account that hasn’t been set up for POP access. See the Accessing BT Yahoo! Mail tutorial for more information on setting up POP access for BT Yahoo! Mail accounts.

 

Here’s How

  1. In a browser, go to your BT Yahoo! Mail page.

  2. Select Mail Options from the Options menu.

    Select Mail Options from the Options menu.

    The General options page appears.

  3. On the left side of the mail options page, select the Accounts option.

    Select the Accounts option.

  4. Click the Add or edit an account link on the Accounts options page.

    Click the Add or edit an account link.

    The Mail Accounts page appears, displaying information about your BT Yahoo! Mail account(s).

  5. Click the Add button to launch the Add Account wizard.

    Click the Add button to begin adding an external email account.

  6. In Add Account Step 1, type a name for the new account (for example, Work or School), then click the Continue button.

    Type a name for the new account.

  7. In Add Account Step 2, type the name and email address of your non-Yahoo! email account. Type the "From" name to use and the email address for the external account, then click the Continue button.

    Specify a From name and the email address for the external account.Enlarge

  8. In Add Account Step 2, type the following information about the non-BT Yahoo! account:

    • The POP mail server name

    • Your username

    • Your password

    • An indicator colour to mark messages that you receive from this account.

      Note: The indicator colours have no effect in the current version of BT Yahoo! Mail.

    Specify the options for accessing the external mail server.Enlarge

  9. Click the Setup Mail Server button.

    As needed, the Verify Account page appears.

  10. If the email address that appears is correct, click the Send Verification button. BT Yahoo! Mail sends a confirmation message to the non-BT Yahoo! email address to verify that you’re the owner of the account.

    If the email address shown is correct, click the Send Verification button.Enlarge

  11. Check your non-BT Yahoo! email account for the confirmation message from BT Yahoo! Mail. Follow the instructions in the message to complete the verification process.

 

What’s Next

When your non-Yahoo! mail account has been successfully added, it appears on the Mail Accounts page.

The newly added external email account appears on the Mail Accounts page.

BT Yahoo! Mail can store settings for up to 10 different mail accounts. You can edit an external account to view or change some of its settings.

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Words to Know

  • External email account: an email account that uses a mail server other than the BT Yahoo! Mail server.
  • Mail server: an application that receives incoming email and forwards outgoing email for delivery. A computer dedicated to running such applications is also called a mail server.
  • POP3: Post Office Protocol 3, a standard client/server protocol for receiving email in which a mail server receives and holds email messages for you.