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Alerts

Use the Alerts page to search for, view, and delete alerts for your Mobile Sponsored Search account. Alerts are messages that inform you of issues related to your mobile account. Alerts may be related to billing and payment, campaigns, opportunities, or editorial issues. You can review your alerts in the Dashboard page, or you may set up your notification preferences to receive alerts via email.

Viewing Alerts

To view alerts in the Dashboard:

  1. Log in to your account, or navigate to the Dashboard tab.
  2. The Dashboard page opens, where you can view an Alerts panel.
  3. Use the drop-down list to select the type of alert to view in the panel. You can select from the following types of alerts:
    • Account
    • Billing and Payment
    • Editorial
    • Campaign
    • Opportunity
  4. To view detailed information or to take necessary action about a particular alert, select any alert in the Alerts panel.

To view and search for alerts in the Alerts page:

  1. Log in to your account, or navigate to the Dashboard tab.
  2. The Dashboard page opens, where you can view an Alerts panel.
  3. In the Alerts panel, click the View All link. The Alerts page opens.
  4. In the upper right corner of the Alerts page main table, click the calendar icon and enter a date range.
  5. Optionally, use the Alert Type drop-down list to select a particular type of alerts. Alert types include:
    • Account
    • Billing and Payment
    • Editorial
    • Campaign
    • Opportunity
  6. Optionally, use the Priority drop-down list to select the priority of the alert(s) you wish to view. Priorities include:
    • All
    • High
    • Normal
  7. Optionally, use the Search In drop-down lists to specify alerts related to specific campaigns or ad groups.
    • To search for an alert through all campaigns in your account, leave the default setting of All Campaigns in the drop-down list.
    • To search for an alert through campaigns that contain specific text within the campaign name (for example, all campaigns containing Spring 2007 in the campaign name), leave the default setting of All Campaigns in the drop-down list, select Contains, and enter the specific text in the text field.
    • To search for an alert through all ad groups in your account, select All Ad Groups in the drop-down list.
    • To search for an alert through ad groups that begin with specific text in the ad group name (for example, all ad groups that begin with June) select All Ad Groups in the drop-down list, select Begins with, and enter the specific text in the text field.
  8. Click Search. The Alerts that meet your criteria are displayed in the Alerts table on the page.

Deleting Alerts

To delete an alert from the Dashboard Alerts panel:

  1. Log in to your account, or navigate to the Dashboard tab.
  2. The Dashboard page opens, where you can view an Alerts panel.
  3. Find the alert you would like to delete.
  4. Click on the trash can icon next to the alert.
  5. The alert will be permanently deleted from your account.

To delete an alert from the Alerts page:

  1. Log in to your account, or navigate to the Dashboard tab.
  2. The Dashboard page opens, where you can view an Alerts panel.
  3. In the Alerts panel, click the View All link. The Alerts page opens.
  4. Display the selected alerts as described above.
  5. In the Alerts table, click the checkbox next to each alert that you would like to delete.
  6. Click Delete. The Delete Alerts dialog box opens.
  7. Click Yes to delete the selected alerts. The selected alerts will be permanently deleted from your account.

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