Yahoo! Companion > Yahoo! Canada Toolbar

My toolbar is stuck on "Retrieving Buttons..."

There may be several reasons for this message:
  • You are not connected to the Internet. You need to be connected to the Internet to get your buttons.

  • There may be problems connecting to Yahoo! servers, causing a delay in getting your buttons. If you get them sometimes, or if you wait awhile and they appear, this is the most likely reason.

  • Some company firewalls have prevented the buttons from appearing. The newer versions of Yahoo! Toolbar have resolved most of these issues. Download the latest version of the Yahoo! Canada Toolbar.

  • Try clicking the "Customize" button and selecting "Refresh Toolbar" from the drop-down menu.

Was this article helpful?

Yes   No
Click to contact Customer Care for further assistance.
Copyright © 2008 Yahoo! Canada Co. All rights reserved.

Privacy Policy - Terms of Service