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This question is solved and has been closed by the moderator.

Marking questions as Helpful and Solved

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Posted on Dec 7, 2011

If someone gives a good answer to your question, it is important to mark the best answers as either "Helpful" or "Solution".  Could someone help me explain this and show how it looks?

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  Helpful
Posted on Dec 7, 2011 in response to andersonatyhelp
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Sure! First of all, when you are creating a new topic there is a dropdown menu where you can pick the Topic Type. You should leave this set to Question if you are looking for answers!

 

If you clicked that Helpful link on this message from me, then everyone can now see the yellow label that shows my answer is helpful. Plus, I just earned some points!

  Solved
Posted on Dec 7, 2011 in response to andersonatyhelp
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True...points are very cool.  But there's more to it than that.  When you mark a good answer as Helpful or as a Solution, you show appreciation to the people who took the time to help you.  You are also helping everyone else in the community, because they will now see your topic as "Solved" in the forums with a green "check" icon next to it.  If someone else has a similar question to yours, they might see your solution and be helped by it too!

  Oh, and when you click the little "Solution" link on this message, I'll get even MORE points.  ;)
Posted on Jan 16, 2012 in response to
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 Those are great action items Anand, thanks so much for offering your feedback!

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