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(KNOWN ISSUE) Groups missing - membership not recognized

Category: Notices and errors

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Posted on Oct 16, 2012
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Description: Customers are unable to see their list of groups in their "My Groups" list. Membership is not being recognized when accessing the group directly via URL and/or repeatedly prompted for password.

Reported date: 10/16/12 - Having an issue with the groups page

Related error message(s):  None - list of groups just appears blank or membership not being recognized.

More info: Unable to access or sign into groups

Current status: UNRESOLVED - please post below if you are experiencing this issue. We will gather those details and provide them to the engineers to facilitate a quicker resolution.

Thank you for your patience as we work to resolve this issue. We apologize once again for the inconvenience.

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Posted on Oct 29, 2012 in response to EchoS
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 I've experienced this issue twice. My groups aren't listed, and I have to move them to my yahoo ID. It wouldn't be so bad, but I belong to over 70 groups, so this takes a while.

 

Hope you can get this issue resolved soon.

 

Now, to go move some groups.

 

Lana

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