Yahoo! Help Forums Update

Today we release an update to the Help Community forums that we hope will improve your experience within the help community.  Below are some of the new features and design changes:  

Addition of Categories  

Apply a category to a forum topic - You will now see a "Choose Category" section on the topic post page. This allows both community members and Yahoo! staff to file topics within popular categories for a product.  

Filter forum topics by category - When viewing a list of discussion topics in a forum, you will now see a "Categories" box on the right side of the screen.  If you're looking for discussions about a particular category, just select it and click "Update"--you will now only see the discussions that apply!  

A new look! 

We've gotten rid of the boxy lines of our old "grid" and replaced them with a cleaner page.  We're going for the "less is more" approach here in hopes that what's most useful to you is also the most visible!


Bug Fixes  

*"Popular" and "Active" filters return full list of "Popular" and "Active" topics in descending order (and not just 5 results) on topic list view.  

*"My Subscriptions" page text cleanup  

*Pagination forcing topic tables to overlap right column in layout has been fixed.    

*Link to last page of long threads now works correctly

Known Issues

*When viewing list of topics in a forum, the "Last Post" is only reflecting the original post and not replies

*Category filters are not remaining active when navigating to the next page of more than 10 results

We hope these changes make your help community experience easier and more enjoyable.  

The Yahoo! Help Community team